Refund Policy

1. Batch Cancellation by Kshurika

If a batch is cancelled by Kshurika Academy (for example, because of insufficient enrollment or unavoidable scheduling conflicts), every enrolled student receives a full refund of the amount paid. Refunds are processed automatically for Razorpay payments and manually for bank transfers or cash payments.

2. Refund Processing Time

• Razorpay payments: Refund is initiated immediately. Please allow 5 to 7 business days for the amount to reflect in your account.
• Bank transfers: Refund is processed within 7 to 10 business days.
• Cash payments: Refund is arranged through bank transfer. Please make sure your bank details are on file.

3. Student-Initiated Withdrawal

Students may request a withdrawal and refund under the following conditions:

• Before the batch starts: Full refund minus a 5 percent processing fee.
• Within the first week of classes: 50 percent refund.
• After the first week: No refund is available.

To request a withdrawal, contact your admin or email support@kshurikaacademy.com.

4. Unpaid Enrollments

Enrollments without completed payment are released automatically after 30 minutes. No refund applies because no payment was made, and the seat becomes available to other students.

5. Tracking Your Refund

You can track the status of your refund inside the My Payments section of your dashboard. Refund statuses include:

• Initiated: Refund has been submitted for processing.
• Completed: Refund has been processed successfully.
• Failed: Refund could not be processed. Please contact support.

6. Contact

For refund-related questions, please email support@kshurikaacademy.com with your enrollment details.