Refund Policy

1. Batch Cancellation by Admin

If a batch is cancelled by Kshurika Academy (e.g., due to insufficient enrollment or scheduling conflicts), all enrolled students will receive a full refund of the amount paid. Refunds are processed automatically for Razorpay payments and manually for bank transfers or cash payments.

2. Refund Processing Time

• Razorpay payments: Refund is initiated immediately. Please allow 5-7 business days for the amount to reflect in your account.
• Bank transfers: Refund is processed within 7-10 business days.
• Cash payments: Refund is arranged through bank transfer. Please ensure your bank details are on file.

3. Student-Initiated Withdrawal

Students may request a withdrawal and refund under the following conditions:

• Before batch starts: Full refund minus a 5% processing fee.
• Within first week of classes: 50% refund.
• After first week: No refund is available.

To request a withdrawal, contact the admin or email support@kshurikaacademy.com.

4. Unpaid Enrollments

Enrollments without completed payment are automatically released after 30 minutes. No refund is applicable as no payment was made. The seat becomes available for other students.

5. Tracking Your Refund

You can track the status of your refund in the My Payments section of your dashboard. Refund statuses include:

• Initiated: Refund has been submitted for processing.
• Completed: Refund has been processed successfully.
• Failed: Refund could not be processed. Please contact support.

6. Contact

For refund-related questions, please email support@kshurikaacademy.com with your enrollment details.