Privacy Policy

1. Information We Collect

When you create an account on Kshurika Academy, we collect your name, email address, optional phone number, and your role on the platform (student or teacher). When you enroll in a batch, payment information is collected and processed securely through Razorpay; we never store full card or bank details on our servers.

During live classes, we capture attendance through periodic heartbeat signals to track your participation accurately. We also store chat messages and doubts you post during sessions so they remain available to your batch and teacher.

2. How We Use Your Information

• To provide and maintain the learning platform.
• To process enrollments and payments.
• To send class reminders by email and SMS.
• To track attendance and issue verifiable certificates.
• To share important updates about your batches.
• To improve our services based on aggregate usage patterns.

3. Data Sharing

We do not sell your personal data. We only share information with:

• Razorpay, for secure payment processing.
• Twilio, for optional SMS notifications.
• Jitsi, for live video conferencing (limited to your display name).

4. Data Security

We use industry-standard security measures including encrypted connections (HTTPS), secure password hashing, and JWT-based authentication. Payment data is handled entirely by Razorpay and never stored on our servers.

5. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us. You can update your profile information at any time from the Settings page in your dashboard.

6. Contact

For privacy-related inquiries, please contact us at privacy@kshurikaacademy.com.